Privacy Policy
Last updated: July 1, 2026
At Godspeed Way DO ("we," "our," "us"), your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit godspeedwaydo.com, contact us via WhatsApp or email, or book a private airport transfer or tour with us in Punta Cana, Dominican Republic.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
Information you provide directly:
- Full name
- Email address and phone number (including WhatsApp)
- Flight details (airline, flight number, arrival/departure times)
- Pickup and drop-off locations (hotel, villa, airport)
- Number of passengers and luggage details
- Special requests (child seats, accessibility needs, celebrations)
- Payment information, processed securely through our third-party payment providers
- Government-issued ID or passport details, only when required for airport access authorization
Information collected automatically:
- IP address, browser type, and device information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect to:
- Confirm, manage, and fulfill your transfer or tour reservation
- Communicate with you before, during, and after your service (confirmations, driver details, reminders)
- Process payments securely
- Coordinate with our drivers and third-party tour operator partners to deliver your service
- Improve our website, services, and customer experience
- Respond to inquiries and provide customer support
- Comply with legal and airport security requirements
- Send you promotional offers, only if you have opted in
3. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Drivers and tour operators directly involved in fulfilling your booking (name, flight info, pickup location)
- Payment processors, to complete secure transactions
- Service providers who support our operations (e.g., booking software, WhatsApp Business)
- Legal or governmental authorities, when required by law or to protect the safety of our passengers and staff
Third-party tour operators and partner businesses featured on our site operate under their own privacy practices; we encourage you to review their policies when booking activities through a partner.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. Booking-related data is generally retained for the duration of your trip plus a reasonable period afterward for customer service and dispute resolution purposes.
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can control or disable cookies through your browser settings; note that some features of the website may not function properly if cookies are disabled.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal or contractual obligations
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us using the details below.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the latest revisions were made. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Godspeed Way DO
Punta Cana, Dominican Republic
Email: info@godspeedwaydo.com
WhatsApp / Instagram / Facebook: @GodspeedWayPC
Website: godspeedwaydo.com