Terms & Conditions
Last updated: July 1, 2026
Welcome to Godspeed Way DO. These Terms & Conditions ("Terms") govern your use of our website (godspeedwaydo.com) and your booking of private airport transfer and tour services ("Services") in Punta Cana, Dominican Republic. By booking a Service or using our website, you agree to be bound by these Terms.
1. About Our Services
Godspeed Way DO provides private airport transfer services (Van Regular, SUV Luxury, and Sprinter VIP tiers) to and from Punta Cana (PUJ), La Romana (LRM), and Santo Domingo (SDQ) airports, as well as curated tours and activities, some of which are delivered in partnership with third-party local tour operators.
2. Reservations and Booking
- Reservations can be made through our website, WhatsApp, or email.
- A booking is only confirmed once you receive a written confirmation (email or WhatsApp message) from Godspeed Way DO.
- You are responsible for providing accurate flight details, contact information, and pickup/drop-off addresses. Godspeed Way DO is not liable for delays or missed pickups resulting from inaccurate information provided by the client.
- Flight delays are monitored for airport transfers; please notify us as soon as possible of any changes to your flight schedule.
3. Pricing and Payment
- All prices are listed in the currency shown at checkout or in your quote and may be subject to change without notice until a booking is confirmed.
- Confirmed bookings may require a deposit or full payment in advance, as specified at the time of booking.
- We accept the payment methods listed on our website or communicated directly by our team. Payment processing is handled securely through third-party payment providers.
- Additional charges may apply for extra stops, waiting time beyond the grace period, additional luggage, or special requests not included in the original booking.
4. Cancellations and Refunds
- Cancellations made more than 48 hours before the scheduled service are eligible for a full refund, unless otherwise stated in your booking confirmation.
- Cancellations made within 48 hours of the scheduled service may be subject to a partial or full cancellation fee.
- No-shows or last-minute changes without prior notice are non-refundable.
- In the event Godspeed Way DO must cancel a service due to circumstances beyond our control (see Section 7), we will offer a full refund or rescheduling option.
5. Client Responsibilities
By booking with us, you agree to:
- Arrive at the designated pickup point on time
- Provide accurate passenger, flight, and contact information
- Treat drivers, guides, and staff with respect
- Comply with vehicle safety requirements, including seatbelt use and child seat regulations where applicable
- Be responsible for the conduct and safety of minors traveling in your party
Godspeed Way DO reserves the right to refuse service to any passenger who poses a safety risk or engages in abusive, illegal, or disruptive behavior, without obligation for a refund.
6. Third-Party Tours and Operators
Some tours and activities featured on our website are operated by independent third-party businesses. While we carefully select our partners, Godspeed Way DO acts as a booking facilitator for these activities and is not responsible for the direct execution, safety standards, or conduct of third-party operators. Any claims related to a third-party tour should also be directed to the operator in question.
7. Liability and Force Majeure
- Godspeed Way DO maintains appropriate vehicle insurance and safety standards for our transfer services.
- We are not liable for delays, cancellations, or service interruptions caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, flight cancellations, road closures, civil unrest, or government restrictions.
- To the maximum extent permitted by law, Godspeed Way DO's liability for any claim arising from our services is limited to the amount paid for the specific service in question.
- We are not liable for indirect, incidental, or consequential damages, including missed flights or connections resulting from factors outside our control.
8. Luggage and Personal Belongings
Passengers are responsible for their own luggage and personal belongings. Godspeed Way DO is not liable for lost, damaged, or stolen items left in our vehicles, though we will make reasonable efforts to return any items found.
9. Intellectual Property
All content on godspeedwaydo.com, including text, images, logos, and branding, is the property of Godspeed Way DO and may not be reproduced or used without prior written consent.
10. Governing Law
These Terms are governed by the laws of the Dominican Republic. Any disputes arising from these Terms or our Services will be subject to the jurisdiction of the courts of the Dominican Republic.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of our website or Services after changes are posted constitutes acceptance of the revised Terms.
12. Contact Us
For questions about these Terms & Conditions, please contact us:
Godspeed Way DO
Punta Cana, Dominican Republic
Email: info@godspeedwaydo.com
WhatsApp / Instagram / Facebook: @GodspeedWayDo
Website: godspeedwaydo.com